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Chinatown Bus

It used to be that you had to venture below the grime-caked pylons of the Manhattan Bridge, to a scene more reminiscent of Luoyang than of the Lower East Side, in order to catch a cheap bus ride between New York and Washington, DC. Even now at the intersection of East Broadway and Forsyth St, ticket hawkers scream out destinations in thick Cantonese accents--“DC, DC, DC!” “Philly, Philly!”--and grab the arms of passers-by toting luggage. Loading queues often disintegrate into a Hobbesian struggle to nab untaken seats.
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Most recently, a Marriott executive founded DC2NY, a service between Washington and New York that guarantees customers seats if booked online and charges only slightly more than the Chinatown buses (a $40 round-trip versus $35). It also offers free bottles of water and Wi-Fi internet access. The “luxury” bus carrier has more than doubled its operation since its inaugural trip this summer. Watch as its older rivals start copying its perks.

"The Chinatown express: Innovation brings emulation," The Economist, October 27, 2007